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This privacy policy explains how the hotel Belvilis (legal entity **UAB "Tanera", registered office 303831405, Ežerų g. 17A, Kirneilė, LT-33166, Molėtų r., Lithuania) collects, uses, stores and otherwise processes your personal data when you browse the website belvilis.lt whether you make enquiries, bookings and use our services. (belvilis.lt)
We process data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) of 27 April 2016, the Personal Data Protection Act of the Republic of Lithuania and other applicable legislation.
Data Controller: UAB "Tanera"
Address: Ežerų g. 17A, Kirneilė, Molėtų r., LT-33166
Telephone: +370 652 55500
Email: [email protected] (for general GDPR issues) (belvilis.lt)
We do not appoint a Data Protection Officer, but you can contact us at the above email address for all privacy issues.
| Category | Examples | Source: |
|---|---|---|
| Identification and contact | Name, surname, tel. no., email, country of residence | when you make your own reservations or write to |
| Reservation data | arrival/departure dates, room type, number of guests, special requests | booking form, phone, email, partner bookings - e.g. Booking.com |
| Payment details | card type, transaction number (payments are processed by banks/payment intermediaries - we do not store card details) | |
| Website and IT data | IP address, browser version, cookie identifiers | automatically via your device |
| Marketing data | newsletter subscriptions, selected languages, interaction with news | your consent / website cookies |
| Video surveillance recordings (on site) | image, entry time | Hotel has cameras (security) |
| Goal | Legal basis (Article 6 GDPR) |
|---|---|
| Taking bookings, executing the accommodation contract | Point (b) - contract performance |
| Issuing accounting documents (invoices) | Point c - a legal obligation (Law on Accounting) |
| Maintaining the guest registration book approved by the Government of the Republic of Lithuania | Point c - legal obligation |
| Email/SMS marketing, loyalty offers | point (a) - your consent |
| Analytical website statistics, SEO, digital advertising (Google Analytics, Meta Pixel) | point (f) - a legitimate interest in analysing performance and improving services |
| Video surveillance to protect the security of customers and assets | point (f) - legitimate interest in security |
IT and website hosting providers, design developer SCINSKAS.COM (belvilis.lt)
Payment intermediaries (banks, Stripe, etc.)
Online booking platforms (Booking.com, Expedia, etc.)
Marketing and analytics providers (Google LLC, Meta Platforms, Inc.)
Public authorities where required by law (e.g. State Tax Inspectorate, police).
All recipients shall receive only the data necessary for the stated purpose and shall undertake to keep them secure.
| Type of data | Storage period |
|---|---|
| Accounting documents | 10 years after the end of the financial year (LR legislation) |
| Guest registration cards | 1 year after departure (Government Decree No 799 of 23 July 2008) |
| Contract performance data | 3 years after the end of the stay (general limitation period) |
| Marketing consents | Until cancellation |
| Website analytical cookies | 2 years (Google Analytics standard) |
| Video surveillance recordings | 30 days, unless longer is needed to investigate the incident |
The website uses:
Strictly necessary cookies (for the operation of the website)
Analytical cookies ("Google Analytics")
Marketing cookies ("Meta Pixel", "Google Ads")
On the first visit, we display a message with options. You can change your preferences at any time via your browser or the website's cookie bar.
Where data is processed by US-based companies (Google, Meta), it is transferred in accordance with the Standard Contractual Clauses (SCC) approved by the European Commission.
You have the right to:
receive confirmation of whether we are processing your data;
access to your data;
require the correction of inaccurate data;
request erasure ("right to be forgotten"), if applicable;
restrict processing;
transfer the data to another controller;
object to processing based on legitimate interest or for direct marketing;
withdraw consent to direct marketing at any time;
lodge a complaint The State Data Protection Inspectorate (adasdai, L. Sapiegos g. 17, LT-10312 Vilnius, www.vdai.lrv.lt).
Please send your application by email to [email protected] or by post to the address above. We will reply no later than 1 month from the date of receipt of the request, except for exceptions provided for by law.
We have organisational and technical measures in place: encrypted SSL/TLS connections, firewalls, access control, regular backups, employee confidentiality agreements.
The hotel's grounds and common internal areas may be monitored by CCTV cameras for the protection of property and persons. Recordings are kept for up to 30 days and then automatically overwritten, except during periods when incidents are investigated.
The Policy may be updated to reflect changes in legal requirements or changes in our operations. The updated version will be published on the website belvilis.lt; important changes will be notified by email if we have your contact details.
Questions?
Contact us by phone +370 652 55500 or by email [email protected] - we will be happy to help. (belvilis.lt)
UAB Tanera
Company code: 303831405
Ežerų g. 17A, Kirneilė, LT-33166, Molėtų r.
